Dealer Wrecks M3 on joy ride.

[Bwana]

Hey guys, check this out.

http://bimmerfest.com/forums/showthr...=49291&page=1&

Here's another frustrating dealer story for those who want to be depressed. This guy brought his M3 in to Savage BMW for an oil change, and they took it for a joy ride and wrecked it...

Everyone KNOWS, when joy riding in a customers car, you're not supposed to wreck it!!! Geez.

Mike

[SHISVX]

my god, i would have their balls on a platter!

Kelli

[SubaSteevo]

There was one BMW story about a dealer that accidentally put a nasty scratch on the car when being transported. The dealer fixed the scratch, but neglected to tell the new owner. The owner later found out about the cover-up and sued. Judge awarded the owner something like $25 million for a $45,000 car. The owner didn't end up recieving the full $25 million, but they did recieve more than the value of the car.

[Royal Tiger]

I know this might upset some of you, but technically the dealership is no longer liable after they have notified the customer that the car is ready. The owner has a civil case against the test driver, and possibly the insurance company depending on the policy, but not the dealership. If the car had not been serviced yet, then the implied care clause would be in effect. The dealership is not long term storage, and once the work order is complete, implied care ends upon owner notification. A decent dealer will make good as it was one of his (ex)employees, and to keep good customer service, but is not leagally bound to do so. Of course since this seemed to have occured in california, the land of the litigious, anything is possible. The rules are different in every state, so this may or may not apply to some of you, but it would in most east coast states. A good first step if this ever happens to you is to contact the state attorney general, as you will get the correct information, and without bias, as they don't represent either side.

[Mr. Pockets]

Thanks - that was all very interesting and a point I hadn't considered.