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#1
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Subaruparts.com closed?
Hi all,
I have been unable to reach Subaruparts.com for the last week. Voicemail left. Emails sent. Recording says they are closed. Anyone know what gives?
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Cheers! Gordon 1997 Ebony #308 113k "The Black Diva"SOLD 1992 Black over Liquid Silver 152k SOLD 1992 Ebony 251k 444 SOLD 1999 Silver SLK230 134k SOLD 1997 Green Outback 137k SOLD 2013 Honda Accord I4 SOLD 2015 Subaru Crosstrek 30k 2018 Tesla M3 30k |
#2
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Re: Subaruparts.com closed?
They have always been horrendous at answering the phone, and almost as bad as replying to emails, in my experience. However, whatever I order always shows up. You can call the main dealership and ask - 888.713.0203.
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#3
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Re: Subaruparts.com closed?
1stsubaruparts.com is always cheaper and I have bought many items from them. They are in Washington State though Gordo, so expect a bit of shipping time.
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1995 POLO LSI 76K MILES SOLD |
#4
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Re: Subaruparts.com closed?
Quote:
Keith |
#5
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Re: Subaruparts.com closed?
And Liberty Subaru in NJ has pricing as good as them and ships from NJ and they only charge the actual shipping charge. No handling or upcharges.
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Dave - 03 Baja - 92 SVX - 86 Brat - 08 OB 3.0 |
#6
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Re: Subaruparts.com closed?
Quote:
dcb |
#7
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Re: Subaruparts.com closed?
Hi all,
I phoned during their business hours, 877-473-6200. Recording said they were closed, to call them 8-5 etc. I usually order from Liberty Subaru in New Jersey, good SVXWN discount (20%) and fast shipping to CT. I ordered from Subaruparts.com when they had the free shipping early January. The website shows my order as shipped, tracking number shows delivery today. Unusual that they didn't return my calls, left 2 voice messages, sent an email...
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Cheers! Gordon 1997 Ebony #308 113k "The Black Diva"SOLD 1992 Black over Liquid Silver 152k SOLD 1992 Ebony 251k 444 SOLD 1999 Silver SLK230 134k SOLD 1997 Green Outback 137k SOLD 2013 Honda Accord I4 SOLD 2015 Subaru Crosstrek 30k 2018 Tesla M3 30k |
#8
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Re: Subaruparts.com closed?
I have been waiting since January 3rd for an order. Have a confirmation number. No replies from 2 e-mails.
Gene
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Gene and Ben 1992 SVX LS AWD 110K - Liquid Silver 1994 SVX LSi AWD 128K - White Pearl (daily driver) 1994 SVX LSi AWD 95K - Emerald Pearl (sold) 1992 SVX LS-L AWD 115K - Dark Teal 4.44 swap (sold) |
#9
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Re: Subaruparts.com closed?
I've bought every OEM Subaru part on my whole car from them and never had an issue, though I've never tried to contact them either. I just send them money and they send me parts.
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#10
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Re: Subaruparts.com closed?
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Anybody try phoning the Bruce Titus dealership number(s)? I ordered an idler pulley from them a few weeks ago and was surprised by how quickly it arrived. A few weeks before that it was a radiator cooling fan motor assembly. No issues. I hope they haven't bugged-out and left customers in the lurch. dcb |
#11
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Re: Subaruparts.com closed?
Quote:
They have emailed me the shipping notifications previously, but not this time. My order shows as being shipped, and the Fed-Ex tracking confirms.
__________________
Cheers! Gordon 1997 Ebony #308 113k "The Black Diva"SOLD 1992 Black over Liquid Silver 152k SOLD 1992 Ebony 251k 444 SOLD 1999 Silver SLK230 134k SOLD 1997 Green Outback 137k SOLD 2013 Honda Accord I4 SOLD 2015 Subaru Crosstrek 30k 2018 Tesla M3 30k |
#12
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Re: Subaruparts.com closed?
I received an order from them a few weeks ago. The usually 2-3 weeks for it to arrive. The phone number on the packing slip said Bruce Titus Automotive Group/Tacoma Subaru 253-473-6200
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1992 LSL ebony pearl 170k - Thank you Ron Mummert Reading Box of Wine Car ----------------------------------- 1992 SVX LSL 5-Speed Sold at 180K 2019 1995 SVX Lsi Polo Sold at 118K 2007 |
#13
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Re: Subaruparts.com closed?
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I placed another significant order this past weekend (timing belt, water pump, cam/oil pump seals, etc.), got a confirmation e-mail Monday, and a shipment notification w/tracking number today. Fedex says estimated delivery on Friday. Two thumbs up from me. With any luck the car will stop blowing smoke from under the hood from all the oil leaks soon... Last edited by cthommes; 02-09-2012 at 10:53 AM. |
#14
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Re: Subaruparts.com closed?
Well,
I received my order today.
__________________
Cheers! Gordon 1997 Ebony #308 113k "The Black Diva"SOLD 1992 Black over Liquid Silver 152k SOLD 1992 Ebony 251k 444 SOLD 1999 Silver SLK230 134k SOLD 1997 Green Outback 137k SOLD 2013 Honda Accord I4 SOLD 2015 Subaru Crosstrek 30k 2018 Tesla M3 30k |
#15
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Re: Subaruparts.com closed?
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Parts: M-F 7-6, Sat. 8-5 Maybe somebody should phone or drop a line to let 'em know there's a rumor on a Subaru forum that they've closed, as customer e-mails and voice mails are going unanswered. dcb |
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