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OT: 2005 Outback
I dropped my wife's Ootback at the stealership this morning. I took it in a few months ago for a clunk in the front suspension. At the time, they said everything was normal, and that they went over the front suspension and steering carefully to make sure that everything was in good shape.
A couple months later I did the 30,000 miles service myself. It's mostly fluid changes and some 'inspections' . While rotating the tires, I found a few things that really pissed me off. The bushings, on the inboard side, on both front control arms were ripped. At 32k miles, that made me mad - especially since the dealer sowre they looked at everything closely. The right front strut was also wet, like it had been leaking. Again, this car has 32k miles on it, so what the hell? The service manager treated my claim of broken suspension parts, after they swore they inspected everything closely, with the appropriate amount of concern. He promised me that, even if there was the slightest doubt a part was bad, that they'd replace it. I can't wait to hear what they have to say. I'll let you guys know when I get the car back. I just wanted to post an update on this problem, in case anybody else has a current-gen Ootback and encounters similar problems.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#2
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Unbelievably, the dealership just called me. I was totally convinced that I would have to call them. The short version is that they're fixing every last one of my complaints under warranty. I have to say, I really appreciate them not giving me any bull over this, because some of the parts they're replacing are expensive.
1. New control arms. It turns out that the bushings aren't a replaceable part. 2. New front-right strut. It was leaking. 3. New weather-stripping on the driver's door. The original part was installed incorrectly at the factory. 4. New coolant overflow hose. Original was ripped. 5. New left-rear wheel. Corrosion.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#3
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Quote:
Glad to hear they're taking care of the car for you.
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David B. SVXipedia @ SVX-IW.COM -- SVX Information Warehouse 2.0 coming...eventually! Ebony 1992 SVX LS-L 5 spd Koni/GC Stebro 187k miles RIP (Rust In Pieces) 1993 SVX 5 spd Koni/GC Stebro Polyurethane bushings still available! |
#4
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Wow... thats awesome!
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Chris SVX World Network Administrator -1993 Subaru SVX LS-L, Barcelona Red, #46, 160,000+ Miles (Sold to SomethingElse) -2011 Toyota Sienna SE, Black, 30,000+ Miles (Swagger Wagon ) -2002 BMW R 1150R ABS, Black, 26,000+ Miles (Daily Driver ) SVX Owner from February 1997 to March 2008 SVX Online Community Member since February 1998 SVX World Network Member since February 2002, Member #520 Life is a game. Play to win. The world belongs to those who can laugh at it. |
#5
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Quote:
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Kenneth 1997 Subaru SVX LSi "Svetlana" #185 of 640 - 09/1996 - Polo Green Pearl - 34k miles 1992 Subaru SVX LS-L "Everett" #8738 - 01/1992 - Ebony Pearl - 139k miles - 5MT shifty - Sold 07/31/2011 1992 Subaru SVX LS-L "Sven" #1599 - 05/1991 - Claret - 168k miles - Traded 05/11/2005 2023 Subaru Crosstrek Limited CVT - Crystal White Pearl - 2.8k miles 2021 Subaru Forester 2.5i Limited CVT - Horizon Blue Pearl - 17k miles 2023 Volkswagen Jetta S 6MT - Pure White - 2.6k miles 2020 Hyundai Ioniq Limited EV - Ceramic White - 30k miles |
#6
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I don't know why I all it the Ootback. I just do.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#7
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Quote:
- Maybe your "real" dad's Canadian? Mr. Pockets: "Mom, is there something you're not telling me aboot?"
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David B. SVXipedia @ SVX-IW.COM -- SVX Information Warehouse 2.0 coming...eventually! Ebony 1992 SVX LS-L 5 spd Koni/GC Stebro 187k miles RIP (Rust In Pieces) 1993 SVX 5 spd Koni/GC Stebro Polyurethane bushings still available! |
#8
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I just got back from the stealership, and I guess I spoke too soon. The invoice does, in fact, read that they're ordering new parts to fix every complaint, but the line about the strut says this:
'Customer states front right strut is leaking. Front right strut defective. Ordered front left strut assembly.' Nice.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#9
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I wanted to update this thread, for future reference. The suspension in the car will still clunk over rough pavement. I'm very disappointed in Subaru.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#10
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quick question... do you get a clunk when you hit the brakes? I'm wondering about my baja....I think I am going to have to take it back again.....
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Matt 15 OBW premium w/eyesight A picture of an SVX in the garage |
#11
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No, I do not. The clunk happens when going over potholes or sudden bumps. It's most noticeable when the front wheels are turned, even slightly.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#12
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crazy jacked-up Ootbacks. mine doesn't clunk, but its a lot lower to the ground. taking it back again?
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Alan 1987 928 S4 (Black) SOLD! 1997 SVX LSi (Ebony) SOLD! 2005 Legacy GT (Silver) [Cobb Stg 2+] SOLD! 1987 928 S4 (Black) SOLD! 2005 Forester XT Premium (Crystal Gray Metallic) SOLD! 2008 Lancer Evolution X MR (Apex Silver) [Cobb Stg 1+] 2015 Outlander Sport 2.4GT AWD (Mercury Gray) 2013 G37xS (Obsidian Black) |
#13
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I have read that earlier Ootbacks have had a similar problem, and that TSBs have been issued to fix it. The fix includes replacing a u-joint in the steering column. Maybe someday Subaru will make a new part for the current Ootbacks, and maybe not. Maybe I need to complain until they do.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#14
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Alan 1987 928 S4 (Black) SOLD! 1997 SVX LSi (Ebony) SOLD! 2005 Legacy GT (Silver) [Cobb Stg 2+] SOLD! 1987 928 S4 (Black) SOLD! 2005 Forester XT Premium (Crystal Gray Metallic) SOLD! 2008 Lancer Evolution X MR (Apex Silver) [Cobb Stg 1+] 2015 Outlander Sport 2.4GT AWD (Mercury Gray) 2013 G37xS (Obsidian Black) |
#15
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Actually, I found the same thing - the bushings on the front control arms were torn in the same way. I have very, very similar photos. According to the dealer, the bushings are not separate pieces and the whole control arm has to be replaced. So they replaced the control arms on both sides and the car still clunks. I'd believe that they only told me that the bushings couldn't be ordered separately so they could charge me more - but this was all under warranty, so I paid nothing. I suspected that the tearing was within spec, but figured there was no harm in a few new parts.
I even found that the front right strut was leaking, so they replaced that, as well. The car still clunks. I hate that control arm design, by the way. Bending the rubber bushing like that day in and day out is bound to tear it eventually - and definitely sooner than I would like.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
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