SVX Network Forums Live Chat! SVX or Subaru Links Old Lockers Photo Post How-To Documents Message Archive SVX Shop Search |
IRC users: |
#1
|
|||
|
|||
The Letter that got me a new engine
As promised, I added the 6 letter and fax I sent to my dealership which resulted in me getting a new engine installed in my car free of charge. I have removed all names except mine to protect the innocent. The letter tells the whole story of what happened and I outlined everything.
My dealer responded quickly and did a great job. I hope that if anyone else here is clearly wronged, that you can get the same results. I am no lawyer, but just a person that really really cares about his car and is willing to fight for what I felt was right. Hope you find them interesting! Check them out in my locker: http://www.subaru-svx.net/photos/use...eryShadeofBlue|1612 Thanks, jeff
__________________
Jeff - Tampa, FL - |
#2
|
||||
|
||||
Congratulations . . .
. . . on a job well-done, and a letter well-written.
Best of luck with your *new* '92. Steve
__________________
Steve '95 Polo Green SVX L AWD, 188K - "Kermit" (Gone, but not forgotten) '02 Outback LLBean, 56K '02 Black Sapphire Volvo V40, 133K - "Shadowfax" '06 Triumph Tiger, 19K '99 Suzuki DR350SE, 8.5K - "Geezer Killer" <*}}}}>< ~ ~ ~ ~ ~ ~ ~ ><{{{{*> |
#3
|
|||
|
|||
WOW
You basically grabbed them by the sack and told them how it is!! That should be done with more dealerships.
__________________
silver 92 SVX-"Hannah" -R.I.P. NOV. 1991-jAN. 17, 2003 red white and blue 2000 Suzuki TL1000-r-"Bethany" This grips me more than a muddy old river or reclining Buddha.(now running Metzlers! black 1987 Toyota MR2-"Helga" -Turbo conversion will now commence. 1996 Legacy Outback-"Gilda" white with brown trim |
#4
|
|||
|
|||
about time someone took some action.
these dealerships only care about making money off you. service and value are not in the equation. good for you blue.
__________________
1994 SVX, true dual Magnaflow exhaust, K&N filter, 17" Enkei RS6 wheels, Bridgestone Potenza RE730 225/45/17 rubber, zinc plated cross-drilled rotors with yellow painted brake calipers. B&M tranny cooler rated at 19,000 GVW. GC springs and Koni strut inserts installed and the car is lowered two inches all the way around!! "Too much fun to drive!" |
#5
|
|||
|
|||
Excellent, to the point, well written letter. That's usually what gets the job done (let's hope it wasn't the threats that did it). It makes me feel good to see that someone makes good on their promise (i.e. the dealers slogan). I'm glad for you!
-joe- |
|
|