More Ebay warnings *Long*

Greetings folks,


Here is the deal:

About three weeks ago I ordered some cross drilled & slotted rotors for my svx from a company off of Ebay. The sellers Ebay ID was "rotorsdirect." I saw on one of thier auctions, but they offered a number that you could call and you could order some rotors straight from them. Well, I did that and thought everything was going as planned. I thought VERY wrong. I was told I was going to be emailed a confirmation and tracking number for my order. I was also told that my rotors and pads would be shipped out next day because they had them in stock. I waited about four days and then decided to call and see what was up because I had never received an email. So I call and I spoke to a guy named "chico" or something close to that. He didn't seem all that bright so I made sure to speak slow and clear. Turns out my rotors had to be sent to the shop for some more work. I was kind of upset but I got over it. I was told that they were going to get them back the next day and they would be shipped out at a discounted rate and I would again receive an email. After about another four days I still had no email. I called again and was told that my brake pads were not in stock and had to be ordered. It would be another two days before they got there. Now I was getting even more upset and Mr.Chico was getting a bit of an attitude. After explaining to him how proper business was done, he agreed to pay for the shipping and send it all out the next day. Yet again I was to receive an email. This time I waited three days and still no email. I then went and got my Bible and sat in right in front of my face and then called them back. Doing my best to keep from lazy English, I asked what was going on. I was then told that because I used a "Discover" credit card they had to call into the Discover card company and get a confirmation. So instead of calling me and telling me this they just sat there and waited for some unknown reason. After explaining to them what they should have done, and yet again explaining how proper business was to be conducted, they said they would send my order out next day air free of charge. I advised them that if I did not get my email stating all this had been done, I was going to pursue legal assistance. And from the way they spoke they would not have liked that too much. I told them play time was over and I wanted my stuff and I wanted it quick. Now for some unGodly reason my order was shipped to the wrong address. I did get my email however and it looked like a 4th grader had typed it. It all made sense to me now. So after going and picking my order up from across town I thought all was well. NOT HARDLY. What else could have gone wrong you say? Apparently they charged my card TWICE and I was now over my credit limit. As you guessed, I am VERY PISSED. Already having my rotors, I then proceeded to rip them a new one for about an hour. I couldn't help it. Such stupidity had to be punished. Shockingly they stayed on the phone. Ballsy I must say. Thinking it was all over I went home and actually dug into the box and went over each rotor with a fine tooth comb. The rotors themselves were made alright but there were some brutal looking blemishes on one of the rotors. I thought about calling them about it but I saw no point. Overall this was my single most horride experience as an internet consumer. Hell I would say that was my worst experience PERIOD. Hopefully you folks can heed my words and not make the same mistake I did with these clowns. Holy crap this is long one! Well anyways, best of luck to you good people and have a lovely day.

[SHISVX]

DAAAAAAANNNNNNNGG!

sorry for all the problems they caused you even though there is nothing i can do about it. that really sucks. i would call someone...better business or something. where the hell are people's morals and ethics sometimes... if i can do anything...send them hate mail or something, let me know

Kelli

ps, thanks for the warning too

WOW! I'm glad I haven't placed an order yet.

It was my impression that they dealt in Brembo and Bradi rotors? OR ARE THESE KNOCKOFFS?


Grrr... the Raceconcepts rotors are looking a little better... but I'm basically at an impasse now. Risk something like this with RotorsDirect or buy a set from Raceconcepts when their site has absolutely no information about their product?

Grr... gotta find a DBA dealer and get those instead. It'll turn out for the best!

Originally posted by Porter
WOW! I'm glad I haven't placed an order yet.

It was my impression that they dealt in Brembo and Bradi rotors? OR ARE THESE KNOCKOFFS?


Grrr... the Raceconcepts rotors are looking a little better... but I'm basically at an impasse now. Risk something like this with RotorsDirect or buy a set from Raceconcepts when their site has absolutely no information about their product?

Grr... gotta find a DBA dealer and get those instead. It'll turn out for the best!

Porter- If ou want to know more about the RaceConcepts rotors, send an email to them. Wood, the guy who responds to the mails and the phone is very helpful and will tell you anything you would like to know. A network member actually toured their facility a few months back. The set of rotors I got for the Reading meet were Bradi. The ones on my car are Bradi, and I believe someone else got Brembo from them.

Mike

[WestCoastSVX]

Not to mention that all of us that have gotten RaceConcepts rotors are very pleased with them!

(and I'm not on their payroll like Mike and Earl )

[Motorsport-SVX]

you always had us as an option....
we usually keep a few pairs on hand all the time....

[subafan]

also,
from the posts about the last group buy, it seems like poeple are happy about the irotors people

[Chris]

I ordered and got a front set of rotors from RaceConcepts and love them. I have abused the heck out of them and have not experienced a single problem. Just my $0.02

[Noir]

no problems with irotors here. got rotors and pads. nice people to talk to. no bs.

harry

[immortal_suby]

No problems here with rotors direct. They had Bradi stamped in them (I guess they could fake that if they wanted to) They haven't warped yet even with some insanely high speed stops lately.