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#1
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New Rack installed--Sorry wrong quess!!!
I had steering issues. Some slipping and stiff and hard turning. I had a re-built unit in for about six months. The good people at Subaru diagnosed it to be the rack I then went ahead and ordered a brand new unit and had them install it. They called to say it was installed but still not working right. There is now a popping noise coming from the universal joint assembly I think when turning the wheel left and right. Could this part be causing all these steering issues. I spent 618.61 plus 264.16 labor to have this new rack put in. Apparently the old rack was ok. I paid almost 800.00 for nothing. Has anyone had to negotiate with Subaru after such a bad diagnosis. The universal joint assembly is 167.06. The steering is actually worse now than when I first brought it in. Any knowledge or advice would be appreciated.
Mike
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95 Pearl Blue L |
#2
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My advice? just go back to that garage and &@#$%^&* out of them they made that mistake, they should fix it. Including the new rack thing come on man, it's not just a $100 you are spending, there's more than $800 and still nothing was right
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Danny 1994 Silver SVX in hybernation, awaiting for the monsterous awakening (Lebanon) 1967 Mercedes-Benz 250SL Euro Specs, Hard/Softtop, White/Red. Under Complete Restoration 2013 Mercedes-Benz SL350 Euro Specs, White/Red. Mint... Another step into SL Collection. |
#3
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I've had similar problems with Subaru and Ford dealerships.
In both cases I gave them the option of putting my good parts back in for free or leaving the new parts in place for free, either way I was not going to pay for their misdiagnosis, especially when I had told them what the problem was when I brought the cars in. Subaru opted for new parts, labor was higher. Ford opted for old parts, part price was higher. Both times I wasn't out any money just the extra time it took to fix the real problems . . .
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Dan Pentiums - Melt in your PC, not in your hand! Project - '92 Claret - Purchased May '06, 99,XXX Miles. Includes two bad engines and one bad tranny, cracked windshield, otherwise mostly complete. His - '92 Ebony Pearl - Purchased Dec '05, 134,687 Miles. Parked, TC Seal(?) is leaking.Daily driver - 140,500 and climbing. Hers - '92 Teal - Purchased Aug '05, 129,050 Miles. Daily driver - 160,000 and climbing. Mods: PWR Radiator! Problems: Antenna doesn't work - Bought a 'new' one - Too cold to install . . . OK, it's warmer but I have other projects too! Ticking from front of engine, passenger side - Stuck lifter? |
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