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  #31  
Old 03-11-2012, 07:09 PM
North Ursalia North Ursalia is offline
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Re: hmmm interesting ... custom made coilovers

Has anyone actually received these that ordered (or a working tracking number)? I've been being told since Feb 5th they were shipping but stuck in customs; I realize customs is slow, but not six weeks slow.

I opened a PP dispute as a precaution (haven't heard from Cedric since 2 Mar) and I paid with a credit card in any event so I know I can get the money back if need be, I just want to put the heads-up out there and see if anyone has heard anything different.
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  #32  
Old 03-13-2012, 07:06 PM
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Re: hmmm interesting ... custom made coilovers

Quote:
Originally Posted by North Ursalia View Post
Has anyone actually received these that ordered (or a working tracking number)? I've been being told since Feb 5th they were shipping but stuck in customs; I realize customs is slow, but not six weeks slow.

I opened a PP dispute as a precaution (haven't heard from Cedric since 2 Mar) and I paid with a credit card in any event so I know I can get the money back if need be, I just want to put the heads-up out there and see if anyone has heard anything different.
Same story with the set I ordered. Cedric has been responding to my inquires within 12 hours every time, though.
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  #33  
Old 03-13-2012, 07:21 PM
North Ursalia North Ursalia is offline
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Re: hmmm interesting ... custom made coilovers

This was the latest I got this morning:

Hello Brian,

I had a bad news, my Taiwanese partner might have a cancer, he was in hospital all last week, so the custom issue didn't get solved. He is doing some other tests today, i'm waiting for the results. Based on the results i will let you know an ETA for the coilovers. I hope it can be all solved very soon.

If my partner condition doesn't get better, i will have to be in Taiwan this week to see what we are going to do with those issues.

I will let you know asap when i have any news.

Regards,
Cedric


Doesn't much explain everything between Feb 5th and last week though.
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  #34  
Old 03-13-2012, 08:31 PM
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Re: hmmm interesting ... custom made coilovers

Quote:
Originally Posted by North Ursalia View Post
This was the latest I got this morning:

Hello Brian,

I had a bad news, my Taiwanese partner might have a cancer, he was in hospital all last week, so the custom issue didn't get solved. He is doing some other tests today, i'm waiting for the results. Based on the results i will let you know an ETA for the coilovers. I hope it can be all solved very soon.

If my partner condition doesn't get better, i will have to be in Taiwan this week to see what we are going to do with those issues.

I will let you know asap when i have any news.

Regards,
Cedric


Doesn't much explain everything between Feb 5th and last week though.
This smells really fishy to me.
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  #35  
Old 03-13-2012, 09:22 PM
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Sean486 Sean486 is offline
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Re: hmmm interesting ... custom made coilovers

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Originally Posted by Green1995SVX View Post
This smells really fishy to me.
Yeah, I am not sure how you paid but I would be looking to open a dispute before it gets too late.
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  #36  
Old 03-13-2012, 09:37 PM
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Re: hmmm interesting ... custom made coilovers

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Originally Posted by Sean486 View Post
Yeah, I am not sure how you paid but I would be looking to open a dispute before it gets too late.
I paid with a wire transfer, so I'm SOL if it falls through. I went based on countless positive reviews that I read on various forums, plus the positive experiences of the network member here who already has one of these setups.
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  #37  
Old 03-13-2012, 09:57 PM
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Re: hmmm interesting ... custom made coilovers

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Originally Posted by Green1995SVX View Post
I paid with a wire transfer, so I'm SOL if it falls through. I went based on countless positive reviews that I read on various forums, plus the positive experiences of the network member here who already has one of these setups.
I hope for the best, not only for you, but for all of us who may need these in the future.
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  #38  
Old 03-13-2012, 10:08 PM
North Ursalia North Ursalia is offline
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Re: hmmm interesting ... custom made coilovers

I paid via PayPal with a credit card and already opened a PP dispute. If PP doesn't refund me, the CC company will.

I emailed Cedric and flat out told him it was extraordinarily fishy, and that anyone can ship a package and pay customs fees. Customs is awful but it shouldn't take from Feb 5th until now to clear. I asked him for ANYONE who has had a set arrive so I can talk to them myself. I also asked for a voluntary refund on his part until they actually ship. I usually get a reply about 6 in the morning eastern time, so we'll see what tomorrow may bring.
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  #39  
Old 03-13-2012, 10:38 PM
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Re: hmmm interesting ... custom made coilovers

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Originally Posted by North Ursalia View Post
I paid via PayPal with a credit card and already opened a PP dispute. If PP doesn't refund me, the CC company will.

I emailed Cedric and flat out told him it was extraordinarily fishy, and that anyone can ship a package and pay customs fees. Customs is awful but it shouldn't take from Feb 5th until now to clear. I asked him for ANYONE who has had a set arrive so I can talk to them myself. I also asked for a voluntary refund on his part until they actually ship. I usually get a reply about 6 in the morning eastern time, so we'll see what tomorrow may bring.
I emailed him earlier today asking for a status update as he emailed me 5 days ago and said that they'd be shipping in a "day or two". If I get a response that's anything other than "they've shipped and here's the tracking number", I'm going to ask for a refund until he's ready to stop lying and they're actually ready to ship.

He clearly makes a good product and has sold a lot of them -- just look at his ebay feedback. There are some complaints about shipping time, but everyone seemed to receive them and was happy. I can deal with delays for a long long time. I'm very patient. But, when it's obvious that the reasons for the delays are lies, I don't like that.
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  #40  
Old 03-14-2012, 08:16 AM
SVXMAN2001 SVXMAN2001 is offline
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Re: hmmm interesting ... custom made coilovers

Seems like they are using stebro's business model :/ Im still hoping this pans out for svx owners
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  #41  
Old 03-14-2012, 05:31 PM
North Ursalia North Ursalia is offline
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Re: hmmm interesting ... custom made coilovers

I still want them, and I'm still hoping, but no response as of yet.
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  #42  
Old 03-14-2012, 08:50 PM
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Re: hmmm interesting ... custom made coilovers

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Originally Posted by SVXMAN2001 View Post
Seems like they are using stebro's business model :/ Im still hoping this pans out for svx owners
That was certainly running through my head.
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  #43  
Old 03-14-2012, 08:50 PM
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Re: hmmm interesting ... custom made coilovers

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Originally Posted by North Ursalia View Post
I still want them, and I'm still hoping, but no response as of yet.
For the first time since I started dealing with him, he hasn't responded to my email that I sent yesterday. I sent another, more stern email tonight.
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  #44  
Old 03-15-2012, 03:23 PM
North Ursalia North Ursalia is offline
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Re: hmmm interesting ... custom made coilovers

Got a reply just now:

Hello Brian,

I will find a solution, you will have the kit for sure.

I'm waiting for the results from my partner still, then either we can release the kits that are stuck at the customs, or i will find an alternative solution. All the SVX kits are stuck.

They are requesting this amount of money for all the kits that have been sent over the last year + a fine, and they are blocking every sendings until my partner pays the amount.

I will let you know how it goes.

Regards,
Cedric
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  #45  
Old 03-15-2012, 06:18 PM
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Re: hmmm interesting ... custom made coilovers

This just in:

Hello Mike,

I am so sorry for the late reply and the delays, the situation has been awful.

My partner in Taiwan has had an health issue since last week, he has been doing tests this week, according to last week tests, he might have a cancer.

I have been waiting for test's results today, i hope to know more about my partner's health issue tomorrow. If it cannot be solved by early next week. I will get the kit sent from another of my supplier, under my new company/brand.

Let me know if that would be ok with you.

Best Regards,
Cedric
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