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Day 16 -- JUST SHOOT ME!!!!
After nearly two weeks of "diagnosis" (re-doing the gaskets in the Valve Body, checking dropping resistors and TPSes and installing a new solenoid pack), the determination was made today that, "it's internal. It's going to have to come back out."
I'm tired, I'm pissed and I want my car. Some people just don't understand the symbiotic relationship between a die-hard SVXer and his car. I'm going away for a little while now. Don't wait up for me.
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Randy Johnson 3rd Registered Member 02-21-2001 First Member to Reach 10,000 Posts First to arrive at the very first Reading Meet Subaru Ambassador 1992 SVX PPG Pace Car Replica 110+k 1993 White Impreza L 240+K miles 2001 Legacy Outback Limited Sedan 250+K miles 2013 Deep Indigo Pearl Legacy 3.6R 49+K miles "Reading is my favorite Holiday" Mike Davis -- at Reading VI |
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Re: Day 16 -- JUST SHOOT ME!!!!
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
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Randy. Who (in the world - I assume) is doing this job anyway? I'd like to know, you know, for further reference and stuff.
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Steve '95 Polo Green SVX L AWD, 188K - "Kermit" (Gone, but not forgotten) '02 Outback LLBean, 56K '02 Black Sapphire Volvo V40, 133K - "Shadowfax" '06 Triumph Tiger, 19K '99 Suzuki DR350SE, 8.5K - "Geezer Killer" <*}}}}>< ~ ~ ~ ~ ~ ~ ~ ><{{{{*> |
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<<I'm tired, I'm pissed and I want my car.>>
Our thoughts are with you in your time of suffering. Doug
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1992 LS Touring (6/91) - Currently undergoing a five speed swap Black over Claret with spoiler; 235,000 miles; Mods: 2002 Legacy 5 speed, ACT Pressure Plate, Excedy Clutch, Short Throw Shifter, Aussie Powerchip 1992 LS Touring (6/91) Black over Claret with 2.5" setback spoiler; 202,000 miles; Mods: B&M Cooler 1994 LSi (4/93) Bordeaux Pearl; 198,000 miles; Mods: Weight reduction. 1969 Mustang GT Convertible 1970 Mustang Convertible 2000 Ford Excursion Sola lingua bona est lingua mortua. My Locker |
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Re: Re: Day 16 -- JUST SHOOT ME!!!!
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Comments like "I have serious questions concerning their competency" is not what I need right now. Believe me, those "questions" have gone through my mind, non-stop since day three. I suppose I'll have to spell it out --- I'M FISHING FOR SYMPATHY, since I can do little else to move the process along. But, this will definitely be my last visit at this shop unless two things happen: They charge me absolutely nothing for the time the car has been there AND they offer to reimburse me for any portion of my rental car. I imagine the combination of those two elements coming together are about as possible as Subaru introducing another "from the ground up" sports/luxury vehicle.
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Randy Johnson 3rd Registered Member 02-21-2001 First Member to Reach 10,000 Posts First to arrive at the very first Reading Meet Subaru Ambassador 1992 SVX PPG Pace Car Replica 110+k 1993 White Impreza L 240+K miles 2001 Legacy Outback Limited Sedan 250+K miles 2013 Deep Indigo Pearl Legacy 3.6R 49+K miles "Reading is my favorite Holiday" Mike Davis -- at Reading VI |
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BTW, I pulled my bill from this re-build last night. Since it has turned out to be an internal problem and not an electrical problem, it may still be warranteed. Let's keep our fingers crossed.
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Randy Johnson 3rd Registered Member 02-21-2001 First Member to Reach 10,000 Posts First to arrive at the very first Reading Meet Subaru Ambassador 1992 SVX PPG Pace Car Replica 110+k 1993 White Impreza L 240+K miles 2001 Legacy Outback Limited Sedan 250+K miles 2013 Deep Indigo Pearl Legacy 3.6R 49+K miles "Reading is my favorite Holiday" Mike Davis -- at Reading VI |
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Quote:
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Randy Johnson 3rd Registered Member 02-21-2001 First Member to Reach 10,000 Posts First to arrive at the very first Reading Meet Subaru Ambassador 1992 SVX PPG Pace Car Replica 110+k 1993 White Impreza L 240+K miles 2001 Legacy Outback Limited Sedan 250+K miles 2013 Deep Indigo Pearl Legacy 3.6R 49+K miles "Reading is my favorite Holiday" Mike Davis -- at Reading VI |
#8
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Consider yourself shot
OK, BANG!
Feel better now?
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bill Green 95 SVX - Cleo Green 97 Outback - Maxine Red F-150 Extended Cab Long Bed - Big Boy Even the best monkey sometimes drops his banana. |
#9
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Consider yourself shot
OK, BANG!
Feel better now? No? Drat, musta missed. Seriously, hope you get it resolved soon. Hate to see you so distressed.
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bill Green 95 SVX - Cleo Green 97 Outback - Maxine Red F-150 Extended Cab Long Bed - Big Boy Even the best monkey sometimes drops his banana. |
#10
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Letter writing help?
Hey Randy....
If you need any help firing off a letter to these guys demanding reimbursement and whatever else you want, let me know. If I can get myself a new engine, I know I can help a good guy like yourself. My letter is in my locker if you want to read it and maybe start formulating your own plan of attack. I know, you just want your car back right now. I didn't start writing until I had my car towed out of there. Then I went on the attack. If I can win, you can too! Hang in there buddy, Jeff
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Jeff - Tampa, FL - |
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Re: Re: Re: Day 16 -- JUST SHOOT ME!!!!
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So sue me for posting my own thoughts. Cripes, somebody give Randy a hug before he kills somebody. I'm sorry you're having a hard time of this. Apparently it's just a weird problem that's hard to nail down. I've been on their side of this situation before. Since you're looking for sympathy, try showing them some. You defend them as competent, so you don't think they're effing the whole thing up. I know it's rough being without the car and not knowing what's going on, but sit tight and let them take care of it. Being a patient customer has more often gotten me good service than being an angry customer.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
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come on pockets.....???
16 days is a little above and beyond the realm of patience. that is potentially 128 hours!! these guys kill me how long they just sit on jobs. they probably got some guy looking at when he has done all the other jobs where the problem is easily fixed and they can immediately charge their customer. warranty work or troubleshooting is always last on the list of things to-do. randy has a right to be frustrated. the painful part is there is nothing you can do?! you have to wait on them.....and wait on them..... it sucks and unfortunately i am about to be in the same boat with my cv axle and nagging oil leak. it is not even a big deal for me anymore that my car has problems, the problem comes when people dont know what the hell they are doing or when they take forever doing it.
ok i am done. randy sorry and good luck, unfortunately you may need it.
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1994 SVX, true dual Magnaflow exhaust, K&N filter, 17" Enkei RS6 wheels, Bridgestone Potenza RE730 225/45/17 rubber, zinc plated cross-drilled rotors with yellow painted brake calipers. B&M tranny cooler rated at 19,000 GVW. GC springs and Koni strut inserts installed and the car is lowered two inches all the way around!! "Too much fun to drive!" |
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Re: Re: Re: Re: Day 16 -- JUST SHOOT ME!!!!
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B) You'll be hearing from my attorney. C) Yes, dammit, I need a hug and I wanna kill somebody. D) Not nearly as sorry as I am, and I've been there too. E) I ran out of sympathy the last time they had my car for 24 days to diagnose a faulty TPS. I don't really know that they're competent, but, they "seem" to be sincerely trying, so, I have to give them the benefit of the doubt. I just want to be kept informed. They tell me they're doing something to solve the problem, yet, they don't let me know it didn't and that its going to be "we don't know how many more days" before they try something else. I think the fact that they are holding a 2,100.00 boat anchor (aka Legacy Rebuild) and a 1,200.00 sludge box that has returned now for the second time, entitles me to a little communication. They should know me well enough by now to know that I can't just "sit tight" especially with the meter running on a rental car. F) I mask my anger in disappointment. I haven't blown up at anyone, but, I don't hide my disappointment. The last time I picked up my car after the similar ordeal (on the way to Reading II), the tech commended me on my patience and told me, "I would've been screaming." It just amazes me that they can pull a transmission, rebuild it and replace it in four days, but, it usually takes three weeks to diagnose a problem. Call me picky. Also, I apologize for using this forum to blow off steam, and I appreciate the ability to do it. However it is about the only thing that keeps me sane during these ordeals, and keeps me from taking it out on my family and the dog. Yes, I'm obsessed. Yes, I admit I go overboard. No, I don't think its "right." But, it is the way it is. As I've said before, this isn't a "car owner" dropping off his car at the repair shop. This relationship has become symbiotic. If only one good thing has come out of this second epic, I think I finally found a name for my car.
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Randy Johnson 3rd Registered Member 02-21-2001 First Member to Reach 10,000 Posts First to arrive at the very first Reading Meet Subaru Ambassador 1992 SVX PPG Pace Car Replica 110+k 1993 White Impreza L 240+K miles 2001 Legacy Outback Limited Sedan 250+K miles 2013 Deep Indigo Pearl Legacy 3.6R 49+K miles "Reading is my favorite Holiday" Mike Davis -- at Reading VI |
#14
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I wish I could say something wise and supportive here, but you know me too well to expect that.
I was thinking of tossing my two bits in here but they wouldn't help. I just hope all goes well soon. We called around today, here's what we found: Our price, using aftermarket rebuilder (I don't have any say in the pricing) - $3241 12/12 Warranty, $3658 12mo/Unlimited miles. Add $288 labor + fluid. Called Bachman Subaru - $3333.10 12/12 Warranty + $288 labor + fluid. I wasn't the one that called them so I don't know if that's a Subaru tranny or not. The reason I wonder is SVXParts lists the trans @ $4xxx.00. Next is why only a 12/12 warranty? Outside transmission or just dealer policy? I've been able to figure out where the dealers send their cores, but I haven't been able to decipher who is rebuilding them. Maybe someday.... Beav |
#15
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Randy
Don't apologise for venting your steam here. We know what it is like to have a relationship with your car. This is probably the only place you can talk to someone or at someone that will understand. I find myself feeling very bad for you, but I also find myself wondering when it may be me. I look around here and see one drop after another, and I wonder "who is next"? We all know what the weak points on our cars are, but we love them just the same, and maybe even more because we do not take them for granted. Seeing owners who care, is one of the great parts of being in "The Family" of owning this great and unique car. That part of caring makes it all the harder to sit by while the repairs are being done, and not being able to drive "Our Best Friend". I extend a GET WELL SOON to you and your car - whatever the new name is.
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. Earl .... ... .... ><SVX(*> Subaru Ambassador [COLOR=”silver”]1992 Tri Color L[/COLOR] ~45K (06/91) #2430 1992 Dark Teal LS-L ~184K (05/91) #0739 1992 Claret LS-L ~196K (05/91) #0831 1992 Pearl LS-L ~103K (06/91) #1680 1992 Pearl LS-L ~151K (06/91) #2229 1992 Dark Teal LS ~150K (07/91) #3098 (parts car) 1992 White LS-L ~139K (08/92) #6913 1993 25th AE ~98K (02/93) #164 1993 25th AE ~58K (02/93) #176 1993 25th AE ~107K (02/93) #215 1993 25th AE ~162K (02/93) #223 1994 Laguna Blue Pearl LSi ~124K (1/94) #2408 1994 Laguna Blue Pearl LSi ~144K (10/93) #1484 1994 Laguna Blue Pearl LSi ~68K (10/93) #1525 1994 Barcelona Red LSi ~46K (02/94) #2624 1994 Pearl LSi ~41K (12/93) #1961 1995 Bordeaux Pearl LSi ~70K (02/95) #855 1996 Polo Green LSi ~95K (03/96) #872 1997 Bordeaux Pearl LSi ~55K (08/96) #097 2003 Brilliant Red LS1 Convertible ~29K (04/03) #8951 1999 Magnetic Red LS1 Coupe ~33K (04/99) #6420 My Email | Old Locker | New Locker | Picture of 15 of the 19 |
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