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#46
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He is not the only one. I paid kinetiq systems $144 for a set(L&R) of rear hubs/spindle/ bearing sets 30 Dec. I have two bogus tracking numers and lots of unanswered emails. I filed a camplaint with PayPal.
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David 96LSi 102k Laguna Blue 95 LS-L AWD, Safety package, 140k Polo Green the Chick Magnet: 91 Justy GL EFI 4x4 154k (new motor @120k) 90 Yamaha V-Max 82 Yamaha XJ650LJ Turbo My Diver Propulsion vehicle: 88 Jeep Cherokee 160k "U-sta-have" 88 XT6 AWD Pearl, 86 XT Lt Blue, 85 XT AWD/4x4 Turbo Space Blue |
#47
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#48
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I had a problem with Kinetic as well
cliff notes version... product arrived very damaged was told send back we will refund upon reciept was not the case I waited about a month for a refund (after filing a claim with paypal) when it should been within a week something about the guy who handles the refunds is separate from the parts I forget exactly the refund guy had an attitude the other didnt ?? Last edited by pnyklr; 02-10-2006 at 10:20 PM. |
#49
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Actually umm..
Well, Mike's business is sort of on a smaller, one man scale, while Dayle has a full scale shop and storefront. We have to put this into perspective. I cannot offer an unbiased judgement about Mikes work I suppose, but from what I see, he does his best for a one man operation. As for another issue... Dayle.. Where are my Alcyone mats (again)? My mother had ordered me the "Alcyone logo" mats from Motorsport for Christmas. Dayle was friendly with my mother, and assured her that there would be a good match. A few weeks later, the mats came in with BRIGHT RED ALCYONE LOGOS I cannot seem to find pics of the first mats on my computer, but regardless, I showed them to a couple people to make sure I was not crazy. I was a bit annoyed I suppose, as the order form reflected that the mats should have been made with Claret logos, and I held onto the form. I called Dayle, and he assured me that the logos were Claret, but, if I wanted, I could send them back and he would have a new set made. I sent them back a week or so later, and another set was already on its way. I opened them to see this: As you can see, they were not even close to matching my car. The email exchange went as follows. At 04:43 PM 1/19/2006 -0500, you wrote: Dayle, I recieved the mats. Its more orange this time. I'd ask for a refund totally, because > Im getting a bit frustrated with it, being as it again bears no > resemblance >to my car, but Ill just take White logos. Just like how the > stock mats >were. white logos. Call me. --Mike >Sent: Thu, 19 Jan 2006 16:46:28 -0700 >Subject: Re: Regarding a purchased set of Floormats > > I checked these out myself >they are totally a shade of dk purple .. -----------------------------------> that wouldve been cool I suppose >its the closest match to the car. Im not sure how picky >you are but I sold 3 other sets just in with your order >all the same color cars and no one else has had any complaints. >If you want to return them thats fine, but I can only exchange >( silver logos if you want) >and we cant pay shipping over and over. >This time I checked it myself and its a close match and contrast >well with the color of the car. >let me know >thanks >Dayle At 07:00 PM 1/19/2006 -0500, you wrote: >Thats fine Dayle, Ill take silver, and mail em back tomorrow. I dont mean >it to be a fuss, but my mom paid for claret logos, not red or orangy >reddish. Maybe Im just crazy lol. Ill take silver though, and Ill be out >of your hair. I appreciate it. > >--mike no problem are you sure you arent color blind ? j/k -------------> He thought I was Mike Davis.. lol (jk) Ill keep an eye out for them... thanks Dayle > Im still waiting for the "stock color logo" mats.... I think its been about two weeks since I sent the other ones out... Anyway. Just my $.02
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1991 SVX L JDM Last edited by Mike621; 02-10-2006 at 11:34 PM. |
#50
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Okay....
and lets put things a little more into perspective: First, you "Pics" are of the 1st set of mats we shipped clearly they where made with the wrong color thread Ill post pics tomorrow of the SECOND set, and color you ALSO turned away... I dont make the mats, and the manufacturer clearly' used red instead of claret on the FIRST set of mats (their mistake, no biggie...**** happens) 2,they promptly made more a replacement set & the SECOND set match perfectly the Claret cars I sent another customer with a Claret car a matching pair of mats that I sent you, and he loves them Color is perfect. 3rd, I was nice enough to let you return the 2nd set that does match (Ill post pics of them Sat) in place of a set with Silver logos, which btw, I just got your returned set back 1 day ago. Its been so long since we talked last I figured you had look at them again (like the other person who got a set) and realized the color was dead on. These mats where custom made and I shouldnt have to take back the set that does correctly match, but Im also doing you a favor by offering you a set of mats now with a silver logo. If you think Im hard to deal with (which Im not sure you are implying or not ) buy your next Svx item from Kinetic, and see how well it goes Im posting the pics of the correct mats tomorrow for sure. You do recall that I dont personally make you mats in house correct ? and I was ontop of remedying the issue via phone the day you called and followed thru with the new set right away? just making sure....
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My mom will forever live in me and never be forgotten, one day Ill see her again CLICK the LINK below to Visit the SVX Store: http://www.planetsvx.com http://www.motorsportwarehouse.com/svx/sig2.jpg Cars in the garage: 92 Toyota Soarer Single Turbo JDM RHD 70 Boss 302 Mustang 39k original miles 97 SVX Lsi 92 Liquid Silver Murano-ized (1st of its kind) 71 Cougar Xr7 Conv 351c 4v 4spd 69 SS Camaro 350 71 Nissan RHD Fairlady Z 70 Stang Fastback 70 Amc AMX 390 71 240z 89 Conquest TSi w/ 5.0 v8 swap 84 Mustang GT Turbo conv "good, if it bleeds, we can kill it ....." Last edited by Motorsport-SVX; 02-11-2006 at 01:01 AM. |
#51
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#52
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Dan |
#53
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From this thread it's obvious to me NO ONE is perfect. I'm locking this as I cannot see it being helpful to getting the issue resolved. Todd
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