need help replacing rear pads/rotor

[Jvan]

The right rear pad wore down and scored rotor before I could replace it because of the snow/cold temp. I need to use my driveway and it was covered w/ice-snow. Near 50 degrees today so today was the day. I got the caliper out of the way and removed the rotor (not too difficult) but having difficulty w/pads. The outer pad was so worn it fell out of the caliper but I'm having a problem removing the clips and the inner pad. I need some advice/instructions so I don't damage the clips. Help!