The Subaru SVX World Network   SVX Network Forums
Live Chat!
SVX or Subaru Links
Old Lockers
Photo Post
How-To Documents
Message Archive
SVX Shop Search
IRC users:

Go Back   The Subaru SVX World Network > SVX Main Forums > Technical Q & A

Reply
 
Thread Tools Display Modes
  #1  
Old 03-16-2005, 08:39 AM
jerm781
Guest
 
Posts: n/a
Going to the dealer for service

Just maid an appointment to take my car in to the dealer to have a leak checked out and first thing he tells me is they might not be able to repair it because its over ten years old and the mileage(156,000)and how well it was maintained. Has anyone had problems getting their svx fixed at a dealer because of age?
Reply With Quote
  #2  
Old 03-16-2005, 09:04 AM
Aredubjay's Avatar
Aredubjay Aredubjay is offline
Rat Fink Member ~:o)
 
Join Date: Feb 2001
Location: Owensboro, KY
Posts: 11,672
Send a message via ICQ to Aredubjay Send a message via AIM to Aredubjay Send a message via Yahoo to Aredubjay
Registered SVX
Quote:
Originally Posted by jerm781
Just maid an appointment to take my car in to the dealer to have a leak checked out and first thing he tells me is they might not be able to repair it because its over ten years old and the mileage(156,000)and how well it was maintained. Has anyone had problems getting their svx fixed at a dealer because of age?

Age is merely an excuse. Competence is the issue. Some of the most experienced mechanics are at a loss when visiting the SVX. That's not really saying anything 'bad' about them. It's just flat difficult to find people who know the car and can work on it in a competent manner. I hope all turns out well. Tell them if they think 156K is bad, I'll bring my (knock on wood) perfectly running (with a lot of money spent) 92 with 216K up there and let 'em take a look at it.

EDIT: By the way, John Hoffman (svxcess) used to live in the area. He could probably direct you to someone competent enough to work on the car, if this dealership refuses, or, just flat admits that they can't work on it. Try PM'ing him.
__________________
Randy Johnson
3rd Registered Member 02-21-2001
First Member to Reach 10,000 Posts
First to arrive at the very first Reading Meet
Subaru Ambassador

1992 SVX PPG Pace Car Replica 110+k
1993 White Impreza L 240+K miles
2001 Legacy Outback Limited Sedan 250+K miles
2013 Deep Indigo Pearl Legacy 3.6R 49+K miles

"Reading is my favorite Holiday"
Mike Davis -- at Reading VI
Reply With Quote
  #3  
Old 03-16-2005, 09:49 AM
dcarrb dcarrb is offline
Registered User
 
Join Date: Nov 2003
Location: none
Posts: 3,430
Quote:
Originally Posted by jerm781
Just maid an appointment to take my car in to the dealer to have a leak checked out and first thing he tells me is they might not be able to repair it because its over ten years old and the mileage(156,000)and how well it was maintained...
Something to remember about dealers is that they're in business to sell you a new car.

As I've mentioned here many times, the guys who service my car rarely see Subarus and had never even heard of an SVX until mine came along, and I couldn't be happier with their work. Keep looking until you find a competent, conscientious mechanic.

dcb
Reply With Quote
  #4  
Old 03-16-2005, 09:51 AM
lhopp77's Avatar
lhopp77 lhopp77 is offline
Old Timer (age that is)
 
Join Date: Jan 2003
Location: Las Vegas, New Mexico
Posts: 3,514
Send a message via Yahoo to lhopp77
Registered SVX
A Thought?

I think I would make me a nice big sign that says "Beware of buying from this dealer as they will not work on a car over 10 years old" and park in front of the dealership. Or at least some sign questioning how they stand behind their products. They might change their minds.

Lee
__________________
SVXx2
92 SVX LS-L Silver
92 SVX LS-L Burgundy (structurally challenged with 2792 miles)
96 SVX LSi Red
92 SVX LS Pearl (Parts)
01 F150 4X4 Red
(+6 with other members of the family)

FREEDOM IS NOT FREE
Reply With Quote
  #5  
Old 03-16-2005, 10:09 AM
want-a-fast-svx want-a-fast-svx is offline
Registered User
 
Join Date: Dec 2002
Location: Florida
Posts: 793
Send a message via AIM to want-a-fast-svx
I would be very wary of any dealer saying something like that. I can almost guarantee the people there wouldnt know the first thing about working on the svx unless they have some senior mechanics there that have worked on theh svx when it was new. I don't even want to get started how incompetent the people at fitzgeralds are....
Reply With Quote
  #6  
Old 03-16-2005, 11:20 AM
Bobb Bobb is offline
Registered User
Subaru Gold Contributor
 
Join Date: Sep 2002
Location: Ypsilanti,Michigan
Posts: 1,170
Servtce

Hi Jerm, The dealer probably did you a favor. He could have told you to bring it on in and messed your SVX up. If you check with some of the local SVX owners they should be able to help you find a competent place to get your car worked on. Take care and happy hunting, BOBB
Reply With Quote
  #7  
Old 03-16-2005, 03:04 PM
Beav's Avatar
Beav Beav is offline
Not as old as Randy
 
Join Date: Nov 2001
Location: Louisville, KY
Posts: 3,883
Significant Technical Input
Dealer service and sales are two entirely different and unrelated departments. Believe me, the service guys are there to make money also. The problem is too many dealer techs whine about warranty work on one hand and cry about working on 'old junk' on the other. The sweet spot at a dealer is between a year after warranty expiration and seven to eight years old, less if you're in the salt belt.

Look at it this way: if they aren't interested in working on it what kind of quality will you expect?
__________________
ASE Certified Master Automotive Technician w/L1.
ASE Certified Master Medium/Heavy Truck Technician.
Certified EVT (Emergency Vehicle Technician)
Reply With Quote
  #8  
Old 03-16-2005, 03:33 PM
svxpert svxpert is offline
Registered User
 
Join Date: May 2001
Posts: 660
<<Just maid an appointment to take my car in to the dealer to have a leak checked out and first thing he tells me is they might not be able to repair it because its over ten years old and the mileage(156,000)and how well it was maintained.>>

What do you need done? I have a Subaru only shop in south jersey. reply here or mail me at:

subarueast@yahoo.com
Reply With Quote
  #9  
Old 03-16-2005, 04:23 PM
immortal_suby's Avatar
immortal_suby immortal_suby is offline
Thread Killah
Alcyone Gold Contributor
 
Join Date: Feb 2001
Location: Greenville, SC
Posts: 5,835
Registered SVX
Run away. Run far away. Also please tell us what dealer this is so we can all avoid their service department.
__________________
Matt
Locker Link
2015 BRZ Limited 6MT
92 Ebony LS-L ECUtune Stage2av1, Z32 MAF, 370cc injectors, TomsSVX intake, BontragerWorks 22mm RSB #003, HID Hi and Lo beams, OT endlink and bushing mods, PWR Aluminum radiator, Harvey's QC shift kit, 2.5" flowmaster 80 exhaust, 17" Michelin Pilot Sport A/S, Poly sway bar bushings, Slotted Bradi rotors, AFBeefcake powdercoated calipers, 97 grill, and a huge set of air horns. 300,000 miles and counting
92 Ebony LS-L. ecutune stage1v4, motorsport 1pc pulley. Garage Queen - sold to Dad in upstate NY 155,000 miles
19 Subaru Ascent Premium - -Hers !.
89 DL 4x4 little red wagon - a.k.a. The immortal suby. 275k R.I.P.
Reply With Quote
  #10  
Old 03-16-2005, 06:30 PM
SSSVX's Avatar
SSSVX SSSVX is offline
One teal and One yellow
 
Join Date: Aug 2001
Location: WV
Posts: 2,687
Quote:
Originally Posted by Beav
Look at it this way: if they aren't interested in working on it what kind of quality will you expect?
__________________
-SSSVX

92 LS-L TEAL since Aug '01
92 LS-L YELLOW since Mar '05
Reply With Quote
  #11  
Old 03-16-2005, 08:46 PM
SVX-FF's Avatar
SVX-FF SVX-FF is offline
Live it, Love it, Breathe it
 
Join Date: Dec 2003
Location: Manchester Township, PA
Posts: 1,207
Send a message via Yahoo to SVX-FF
Jermaine I send you a PM with some good info.

Steve
__________________
92 SVX AWD 130,000 w/ rebuilt SVX 4.11
97 Audi A4 1.8T (Daily Driver)
03 Ford Expedition(hers)

SVXepidia SVX information warehouse
Are you in?

My Old Locker

A 4.11 Founding Father
"Tranny #6" I really need a manual

Reading IX

[SIGPIC][/SIGPIC]

Ya I was there
Reply With Quote
  #12  
Old 03-16-2005, 09:08 PM
Beav's Avatar
Beav Beav is offline
Not as old as Randy
 
Join Date: Nov 2001
Location: Louisville, KY
Posts: 3,883
Significant Technical Input
Lightbulb Additional Thought

You may want to call the General Manager of the dealership and the Zone Rep/SOA to let them know of your experience so far. I'm sure they'll get a kick out that.
__________________
ASE Certified Master Automotive Technician w/L1.
ASE Certified Master Medium/Heavy Truck Technician.
Certified EVT (Emergency Vehicle Technician)
Reply With Quote
  #13  
Old 03-16-2005, 09:41 PM
Ron Mummert Ron Mummert is offline
Invisible avatar
Alcyone Gold Contributor
 
Join Date: Apr 2001
Location: Shawsville, VA (Formally Ellicott City, MD)
Posts: 3,797
Send a message via AIM to Ron Mummert Send a message via Yahoo to Ron Mummert
Try Heritage Subaru on Reisterstown Rd. I got front cam seals, timing belt, & other stuff done there 36K ago that added up to about $1,800. Nothing has fallen off the car yet.

Ron.
__________________
Good s**t happened. 69 was worth the wait.

'92 stock semi-pristine ebony - 160K
'96 Grand Caravan - 240K
'01 Miata SE - 79K
'07 Chrysler Pacifica - 60k - future money pit.
Reply With Quote
  #14  
Old 03-17-2005, 07:03 AM
dcarrb dcarrb is offline
Registered User
 
Join Date: Nov 2003
Location: none
Posts: 3,430
Quote:
Originally Posted by Beav
Dealer service and sales are two entirely different and unrelated departments. Believe me, the service guys are there to make money also...
Absolutely.

That said: I know I'm awfully cynical about such things, but it's a stretch to believe that no dealership would encourage a service writer to to send someone bemoaning a hefty (and/or needlessly inflated) service estimate on an older car 'round front to check out the new WRXs that just rolled off the truck. Those "unrelated departments" put all the cash into the same pocket.

dcb
Reply With Quote
  #15  
Old 03-17-2005, 07:19 AM
red95svx
Guest
 
Posts: n/a
Quote:
Originally Posted by Beav
Dealer service and sales are two entirely different and unrelated departments. Believe me, the service guys are there to make money also. The problem is too many dealer techs whine about warranty work on one hand and cry about working on 'old junk' on the other. The sweet spot at a dealer is between a year after warranty expiration and seven to eight years old, less if you're in the salt belt.

Look at it this way: if they aren't interested in working on it what kind of quality will you expect?

I agree. There is only one tech at my shop that will touch my SVX. Although everyone here is competent they simply aren't interested in working on a car that they have little or no experience with. I don't blame them.......if they don't want to work on it, I don't want them to. So when an SVX comes in, unless it needs something simple like brakes it goes to the "SVX guy".


Dave
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 03:41 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
© 2001-2015 SVX World Network
(208)-906-1122