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#1
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Online ordering
I need to order some relatively expensive parts today from subaruparts.com.
I haven't so far because they haven't returned my calls or emails. Not returning my messages does not instill the confidence required to place an online order. So, if I simply skip the phone call and just order the parts online, am I going to get them? I'd like to hear youe experiences, good or bad. Thanks.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#2
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DONT't
I am a big fan (so far) of the following:
1stsubaruparts.com it's where Scott Williams (formally of subaruparts.com) went and they have someone that will actually answer the phone when you call them. Scott will even talk to you about your order. The website seems to have a hard time with MSE 6.0 newer, so best to stay with netscape for now.... Their prices were lower too!
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Mitch Hansen
"uncamitzi" This is a Dark Ride 92 Teal SVX LS-L 128K tranny swap with 4.11's Well.. my days of not taking you seriously have certainly come to a middle . |
#3
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Re: DONT't
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I hope I can cancel it... Thanks.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#4
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Update
Well, it took some online detective work to find a number for the dealership so I could talk to an actual person, but I cancelled my order with subaruparts.com. If for no other reason, they lost my order because 1stsubaruparts.com is cheaper by $50 this time.
I am irritated that I can't call the number given on their site and talk to a person. Their recording says I can keep holding, try again or email them. And none of those options get me anywhere. So I had to work my way through their phones from another direction. To subaruparts.com's credit, Trish cancelled my order with no fuss. Thank you, uncamitzi, for pointing 1stsubaruparts.com out to me. Another update: After writing this post I called 1stsubaruparts.com. A PERSON answered, and as soon as I said I needed SVX parts I was transferred to Scott. Scott took my order and said he'd try his best to have the parts to me by Friday. Awesome. And it'll be even more awesome if he pulls it off.
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE Last edited by Mr. Pockets; 05-17-2002 at 04:22 PM. |
#5
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good info.
i was about to order a front brake parts kit and some shims. does anyone know the part #'s?
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1994 SVX, true dual Magnaflow exhaust, K&N filter, 17" Enkei RS6 wheels, Bridgestone Potenza RE730 225/45/17 rubber, zinc plated cross-drilled rotors with yellow painted brake calipers. B&M tranny cooler rated at 19,000 GVW. GC springs and Koni strut inserts installed and the car is lowered two inches all the way around!! "Too much fun to drive!" |
#6
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I don't have my sheets here at work
But I will check the thread when I get home and give them to you.
I am also going to try to scan the green sheets that I got with the parts #'s on them into my computer tonight. I will put them in my locker if I have any success. If you go to 1stsubarupart.com they have the OEM cat on line. check it out. (maybe i'm in the wrong business....... I should shill for autoparts shops)
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Mitch Hansen
"uncamitzi" This is a Dark Ride 92 Teal SVX LS-L 128K tranny swap with 4.11's Well.. my days of not taking you seriously have certainly come to a middle . |
#7
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Re: good info
The diagrams at http://www.subaruparts.com/diag/ are still useful whether or not you buy from them.... B.
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#8
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Re: Re: good info
Quote:
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2005 RX-8 Grand Touring 2005 Outback 2002 Mercedes-Benz E320 wagon END OF LINE |
#9
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Re: good info.
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