Bad experiences for my car in California

pavanbabut · #1 12-13-2005, 11:49 AM

Hi all,

Atlast I got my SVX shipped to my place

. I did the oil change by draining all the fluids (Engine oil, ATF, Power Steering except motor oil) and changed the oil filters. I have given it for wheel alignment and balancing along with the steering system alignment at SEARS auto. I have seen that one of the bolts for subframe to chasis is missing while giving the car at SEARS and also my steering is 180 degrees off from its normal position (this happened when we swapped the tranny). I have mentioned about these issues to them along with the shaking that i am feeling from steering while driving above 75mph. Finally, the only alignments they made are correcting +0.81 off from driver's side front wheel and -0.74 off from passenger's side rear wheel. They had neither installed the bolt nor corrected the steering, on the top of that now my steering is wobbling left and right while driving at normal speeds tooo and for this they have charged me $120

.

Does anyone have a service manual for adjusting power steering? I am tired of driving it like that, can't see the meters on the dashboards properly

.

Recently I had some cratches on the passenger side rear quarter panel

. This happened when i am driving my car into the garage last weekend to work on it. It was scratched to the garage wall. I want to know how much it would cost me at the bodyshop. I will post some pics to night so that you can get an idea.

thanks,
-Pavan.

triumph1902 · #2 12-13-2005, 12:58 PM

Go to your local subaru dealer and buy the bolt. At most it will cost $10...put it on yourself and than take it back to sears and demand that they do the alignment over at no cost to you or youre filing a report with the BBB...leaving the steering wheel 180 degrees off during an alignment is ridiculous...I have taken cars back when they left the steering wheel barely off center.

Boxer6SVX · #3 12-13-2005, 02:49 PM

I second triumph... demand they fix it... thats ridiculous. Makes no sense to spend that money and the car get worse than before they touched it.

pavanbabut · #4 12-13-2005, 08:30 PM

Here are the pics..

Starting with the scratch.

the scratch on the hood made by drunk students..

position of the steering when the wheels are straight.

I have asked the guy in SEARS abt the steering and he told tht "if the alignment is within adjusting the nuts and bolts, we can do that. But if the actual system is installed incorrectly we can't do anything". He told this only when I went there to pick up my car and pay the amount. I even thought that what the hell did they do the alignment without having the subframe bolt. On this he told that they wont cary any bolts and if I can take one to them by buying from any other store, they can fix it.

Coming to the pics, depending upon the scratch, what is the best possible solution for it?

coming to bolt, I did inuire abt it in the local Marin Subaru and they are not having it in stock and they have placed an order for it.

thanks,
-Pavan

intelisevil · #5 12-13-2005, 09:00 PM

I don't think Sears' liabilty insurance will allow them to remove and reinstall the steering wheel. I think that's what will need to be done to turn your steering wheel 180 degrees.

pavanbabut · #6 12-13-2005, 09:08 PM

Quote:

Originally Posted by intelisevil

I don't think Sears' liabilty insurance will allow them to remove and reinstall the steering wheel. I think that's what will need to be done to turn your steering wheel 180 degrees.

Tht's why I have asked for a service manual if anyone is having it.

-Pavan