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  #1  
Old 10-11-2007, 06:41 PM
Trevor Trevor is offline
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Technical Requests for Assistance.

Those posting for assistance, please take notice.

N.B. A great deal of time and effort is expended by many here in answering technical questions. It is becoming prevalent for those asking for help, to put only the minimum of effort into posting proper details. It is understood that many may lack word skills, but lack of effort confirms sheer selfishness.

(1) Please, think on the subject before asking, and set out the problem in a logical order. In this regard use the return key. Separate each point within a paragraph.

(2) Please, appreciate that tabulating paragraphs, (1), (2), (3) ---- , will assist both the writer, and most importantly those posting replies, by providing easily nominated reference points.

(3) Please, put yourself in the place of a reader offering you their help. Consider whether your wording could be in any way confusing; not exact; lack some important detail.

Ask yourself, am I putting as much effort into this my request, as I am expecting others to kindly give freely in return?

(4) Please, use the preview button, reconsider carefully, and edit before finally posting.

(5) Please, please, please. --- Carefully decide on a thread heading so that your query is properly described. Stupid headings ensure that those kindly offering assistance, are called upon to scroll through endless threads, in order to decide which may fall within their area of expertise.

(6) Please, please, do not insert an unrelated request for assistance within an existing thread, such that this will add complication and confusion. Convoluted technical threads are tending to become the order of the day and this is causing endless frustration.

(7) Frankly --- Those who might regard the above suggestions as representing an unnecessary burden, exhibit absolute selfishness and do not warrant the kindness on offer here.

(8) Reading Threads --- It is noticeable that often specific answers to a problem, become over ridden as a result of superfluous posts. Those requiring information should always back track to their last post, so that they do not miss out on vital information sometimes concealed.

(9) It is important that information posted as a technical fact is exactly correct, as other members will make this assumption and act on advice posted. As a result incorrect information could be very much to their disadvantage. In the event that an error of this sort of becomes posted, for the good of all, it should be queried and corrected.


A check list has been suggested. Therefore I now provide what should be helpful ----

Please, include the following vital information:-

1.) Year, mileage and where originally sold. (JDM, USDM, etc.)

2.) Modifications that could in any way be related to the issue.

3.) Advise in detail exactly what was happening when the malfunction became evident. Every clue is important and helpful in respect of an accurate diagnosis.

4.) Report any environmental circumstances accompany the problem (e.g. only happens when it is raining.)

5.) Detail the current state of troubleshooting (i.e. Exactly what has already been attempted in an effort to fix the issue.)

6.) Use your eyes and ears. Report all sounds, warning lights, and associated malfunction that accompany the problem.

7.) Advise level of technical experience - No use telling someone that a specific pulsoid or check valve may be involved, if they do not have a grasp of technical terms.

Last edited by Trevor; 11-21-2009 at 07:59 PM. Reason: Check list added.
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  #2  
Old 10-11-2007, 06:45 PM
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nextse7en nextse7en is offline
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Trevor, I could not possibly agree with you more.

I 2nd submitting this post as a sticky.

I would also like to suggest that we provide some kind of template, such as the one that exists in the "For Sale" forums. For example.



Before proceeding, have you preformed a search on this issue?

1.) Year, mileage and market of SVX (JDM, USDM, etc)

2.) Upgrades or Modifications that may be related to the issue.

3.) What was happening when the malfunction became evident, and what, if any environmental circumstances accompany the problem(i.e. only happens when raining)

4.) The current state of troubleshooting (what have you tried thus far to fix the issue)

5.) Sounds, trouble codes, warning lights that may accompany the problem.

6.) Level of technical experience - No use telling someone that a specific pulsoid or check valve may be dead if they don't have a grasp on these terms.


I think this would remind people to tell us every relevant detail. Often people are in a hurry, and a checklist of some kind would go a long way toward getting the issue resolved more quickly

-Patrick
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Last edited by nextse7en; 10-11-2007 at 06:59 PM.
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  #3  
Old 10-11-2007, 07:27 PM
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immortal_suby immortal_suby is offline
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Stuck!
Thanks Trevor and Patrick
Both valuable posts.
I think ironing out that checklist and using it as you say will be very helpful.
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Last edited by immortal_suby; 10-11-2007 at 07:29 PM.
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  #4  
Old 10-11-2007, 07:41 PM
Trevor Trevor is offline
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Quote:
Originally Posted by immortal_suby View Post
Stuck!
Thanks Trevor and Patrick
Both valuable posts.
I think ironing out that checklist and using it as you say will be very helpful.
I will be pleased to put the content into the form required, for inclusion as may be decided.
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  #5  
Old 03-16-2008, 08:34 PM
John John is offline
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Smile

I am new to this site and anxious to see how this works. Initially, I want to say to Trevor that I will make a deliberate attempt to follow his guidance. It is not difficult to grasp the frustration. My '97 will go into the shop tomorrow, if they can fit it in. If not, I will do my level best as a non-tech to do a complete systematic diognostic for my next post.
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  #6  
Old 03-16-2008, 09:28 PM
YourConfused YourConfused is offline
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Thumbs up

Trevor and Patrick have just made a great suggestion here, for a sticky and a template.

I have often wondered, when posting a tech question, if I was being too wordy, or not providing enough detailed information. A standardized checklist would be very useful indeed.
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Last edited by YourConfused; 08-26-2014 at 12:43 AM.
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  #7  
Old 03-16-2008, 09:47 PM
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ensteele ensteele is offline
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Quote:
Originally Posted by John View Post
I am new to this site and anxious to see how this works. Initially, I want to say to Trevor that I will make a deliberate attempt to follow his guidance. It is not difficult to grasp the frustration. My '97 will go into the shop tomorrow, if they can fit it in. If not, I will do my level best as a non-tech to do a complete systematic diognostic for my next post.
Hi John

Welcome to the site. Please click here and follow the link and register your car. Thanks and good luck.
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1992 Dark Teal LS-L ~184K (05/91) #0739
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1992 Pearl LS-L ~103K (06/91) #1680
1992 Pearl LS-L ~151K (06/91) #2229
1992 Dark Teal LS ~150K (07/91) #3098 (parts car)
1992 White LS-L ~139K (08/92) #6913
1993 25th AE ~98K (02/93) #164
1993 25th AE ~58K (02/93) #176
1993 25th AE ~107K (02/93) #215
1993 25th AE ~162K (02/93) #223
1994 Laguna Blue Pearl LSi ~124K (1/94) #2408
1994 Laguna Blue Pearl LSi ~144K (10/93) #1484
1994 Laguna Blue Pearl LSi ~68K (10/93) #1525
1994 Barcelona Red LSi ~46K (02/94) #2624
1994 Pearl LSi ~41K (12/93) #1961
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1996 Polo Green LSi ~95K (03/96) #872
1997 Bordeaux Pearl LSi ~55K (08/96) #097
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  #8  
Old 10-14-2008, 05:16 AM
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svx_commuter svx_commuter is offline
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Re: Technical Requests for Assistance.

Quote:
Originally Posted by Trevor View Post
N.B. Those posting for assistance, please take notice.

N.B.
Hi Trevor,

What does the N.B. stand for?

Thanks,
John
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  #9  
Old 11-21-2009, 10:12 PM
Trevor Trevor is offline
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Re: Technical Requests for Assistance.

Quote:
Originally Posted by YourConfused View Post
Trevor and Patrick have have just made a great suggestion here, for a sticky and a template.

I have often wondered, when posting a tech question, if I was being too wordy, or not providing enough detailed information. A standardized checklist would be very useful indeed.
I have edited and added to the original text, but a rehash including a template would be the complete answer. Over to admin.
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