svxparts.com very efficient.......

[Ron Mummert]

Just a two cents worth interjection on my part, but as a person who has worked in business telecommunications for too many years, I'll just say there's NO EXCUSE for a business telephone to ring more than four times anywhere without a human answer, or at least an automated message answer; with the "machine" allowing the customer to re-direct the call, or leave a message in a "general" mail box.
If a message is left in a general mail box, that message should be later screened by a "receptionist" & redirected to the proper person or department for action. If no one takes action, & chooses to erase the message, it's grounds for divorce, at least from doing business with THAT particular company. My company would fire anyone who would not return a customer call within 24 hours. If the auto parts bid'ness is so good that it can afford to ignore customer's questions, maybe I should go to work for one. Sure... I'll be glad to loaf all the way to retirement!

Ron.