Gawd-allmighty!!
Randy i,
I really feel for you on this. It's amazing that it is taking anyone this long. I would try to apply just enough pressure to get uninterrupted attention put on your car. You should begin to deduct (in your head) several $$ a day over and above a "reasonable" amount of time to repair/rebuild.
I hope it's warranty work.
Just keep thinking how much you'll enjoy it once it is returned with a good tranny you can drive with confidence.
Randy (Offering what comfort I can) ii
ps: I've changed my signature
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