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I'm a little confused about what, exactly, you're asking us for advice on. They lost the battery tray, I get that. They also broke the fuse box cover. Is that all you're blaming them for?
If that's the case, the fuse box cover is $17 and the battery tray is $13. Both of those prices are from Subaruparts.com. If they're really going to argue with you over whether or not those parts were missing when you dropped the car off, then ask them if they're willing to lose your business over $30 in parts. If they are, then just don't go back there.
If that's not your question, then I'm going to have to ask you to be a little more clear.
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