Harry, Harry, Harry. Well, I haven't been on since April...and a lot has happened. But I found this post and wanted to reply. I remember calling the dealership in Herndon, and then kinda forgetting about letting them know there was a low mileage SVX. My full name is difficult to read and pronounce, so when I got a call early one morning at work from someone who had my name but the incorrect pronunciation, I was groaning and thinking I had a motivated vendor trying to pin me to an appointment early in the day. Turns out, it was Harry, calling to thank me. The rest is history! Harry is still one of the most highly respected names to grace my address book ever. And his family is as wonderful as he is.