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Old 04-11-2010, 07:23 PM
SoCal LS-L's Avatar
SoCal LS-L SoCal LS-L is offline
Avalanche Alcyoneer
Subaru Silver Contributor
 
Join Date: Sep 2008
Location: Reno, NV
Posts: 2,130
Registered SVX
DDM Tuning (Apexcone HID's)

So I wont get into why I canceled my PREVIOUS order, but I foolishly tried again for 2 pairs of their Raptor HID kits..... with "2-3 day shipping" its 3 weeks later, I called them a week n a half ago and they said no we cant refund them they have been sent out. I get an email 5 days ago that they finally sent them out THAT DAY. There goes their refund excuse.....Ok, whatever gimme my lights. They havent shown up, from the next state, in 5 days (+2 weeks) with supposed 2-3 day shipping. I click on the tracking number, it shows the package for the tracking number they gave me was delivered to Northridge, CA. WTH??!

Now I get to call them tomorrow AGAIN and find out why the package was delivered there (their site lists my correct address), gee maybe they wont give me a refund even now.... since they already been sent out and all.....

Avoid, this is the 2nd time I got the runaround, the guys there are rude and dishonest about shipping time, stock, refunds, anything. I have 5 different separate emails from them, all on different days, saying my order was shipped out that day. So after 3 weeks of something that was supposedly IN STOCK shipped "2-3 days" here I still wait.
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Chris

"A person convinced against their will, is of the same opinion still"

New?? Find the downloadable SVX Online Service Manual Here
RECOMMENDED READING for newer SVX owners Here some cool info if not fully accurate.

Last edited by svxcess; 07-10-2018 at 10:11 AM.