Originally Posted by kamikazecreativ

Does anyone have a contact number either for Subaru/America National or SE Region Customer Service (Name/eddress/phone/address) other than the national PO Box they give out? A Marketing person, Dealer Relations person or possibly PR could work. Heck, any name/contact info will get me started.

I have been going through Dealer Heck with lack of knowlege/honesty here in Charlotte, NC. $1600 later, the belt I originally asked them to check and fix the source problem for just broke again. Guess what? An aftermarket product, not genuine Subaru parts as I was charged for. The 2nd Charlotte dealer replaced the AC Compressor I had already replaced, "forgot" to save me the part. Meanwhile, down in Atlanta, I paid $89 for a complete inspection/troubleshooting visit which didn't find the faulty belt.

I need to solve this service thing and get some relief (as in fix it right and no more $$$) or I'll have to part with the 95 SVX my dog and I love (and have babied for 90,000 miles). I am beyond complaining (again) to dealers service and general mgrs. Surely there is somebody higher up I can annoy into action.

Have any of you had similar experiences I can caption? How'd you solve it?

Like Sprint, the corporate people are so deeply hidden I haven't been able to ferret out anyone but at the very top of national ladder - and those folks are too far removed. I axed Sprint. Would hate to do the same w/"Sue".

Looking forward - thanks in advance - Toodles!