Quote:
Originally posted by svxistentialist
This seems odd business practice to me, stupid even. What do they do when prices change? Junk the whole book and issue another one?
Joe
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Joe, I think I may have said what you think I said, but I may have been mistaken too. Remember, I was a tech, not a parts guy. I do know that they got new price books every 3 months or so. But it seems to me that they also got new parts books frequently too. (We found this out when we hadn't been shipped an updated copy and had trouble getting the right part over and over). And yes, they just toss 'em, you outta see the tears well up in a techs eyes when scrappin' parts day rolls around! The manufacturer credits you so many dollars in parts if you destroy obsolete parts, parts that can't even be returned. Parts that *I* wanted to keep...parts that would be damn useful in the future...parts that nobody else had anymore. Sometimes you have to thank your lucky star for crappy parts managers though! In the mid '90's I needed a shift lever for a 1980 4WD wagon, and I thought there was *no* way I'd find one. This idiot kept *2* of them in stock, and after we blew 15 years of dust off the things I was just tickled.
I've found that most parts people are fairly competent, if you know what you want and can describe it in detail. However my Irish friend, if you call the good ol' US of A and tell them you need parts for yer box, well, you're going to have a bit of trouble.