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Old 04-14-2004, 09:37 PM
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Mr. Pockets Mr. Pockets is offline
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I'm not terribly surprised they're now trying to get you to pay for the parts - they've since found out how expensive they are. It sounds to me like they're just shaking you down. Remain calm, explain to them that you're unwilling to pay the 50% they're asking for the following reasons:

1. Those parts were working fine before the shop worked on the car.

2. Tone wheels almost never fail on their own.

3. The tech admitted to you that it was his fault.

Open and shut case, in my opinion. I think if you remain calm and stand firm, they'll back down. I also think that the SM is just feeling you out. Some people will just say, 'oh, okay then.'

If they won't stand by what they originally told you, then it's time to start calling other people.
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