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Old 02-08-2003, 06:34 AM
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Re: We don't need to pay for no STEENKIN' LABOR...

Quote:
Originally posted by STORMINORMAN
SVXISTENTIALIST:

My posting must not have been very clear: all four rear bearing replacements were, in fact, done 100% under Warranty (but, rather reluctantly, I might add!). I would bet that most replacement problems come from not properly cleaning & repacking the new bearings with silicone grease, oe improper instalation, i.e. overtourqed.

I certainly agree that the repair was not accomplished properly, and threads here on this board were instrumental in many of my arguements that this was, (again) IN FACT, the case. Common causes include the one you mentioned: they even suggested to me that perhaps one of the previous repairs had, "somehow" damaged the hub.

My answer was simple: since it was ONLY Subaru Techs at Subaru Dealerships that were performing REPEATED Warranty repairs on my car they should not hesitate to correct ANY & ALL problems they might have created, i.e. "Go ahead and replace them if you damaged them-just don't ask me to pay for your mistakes. As a matter of fact, it is your duty & legal responsibility to do so.

The "Proof is in the Pudding" was my basic tenant. I kept asking Subaru to define for me the concept of a properly completed Warranty Repair: I suggested that a repair that ACTUALLY FIXED THE PROBLEM was the only sane criteria. This was not a case of wearing out brake pads, or a front end out of alignment caused by driving over rough terrain. The rear wheels HAVE TO ROTATE to drive the car, don't they?.

What if this was the U-joint & coupling in the steering wheel shaft assembly? If it failed (repeatedly) causing accidents there would have been a huge SAFETY CAMPAIGN, Recall, redesign, whatever... You do have to be able to steer, don't you?

Frankly, this kind of reasoned approach can often work wonders once you get to the right level of management & supervision. It can take a while to get there, though.

Regards!

Norm
That's good Norm. If more people took your approach, they would have to get the house in order and make double sure the bearings stayed fixed!!

Glad you are getting it done 100% cost free, but it is still strange they do not see the need for a hub change to ensure non-failure.

In your case, it is still causing you inconvenience, having your car back in the shop all the time. Get tougher if it fails next time, and insist on a hub.

Joe
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