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Sorry, I don't know anybody you could talk to, but I hope that they settle this for you. Keep working on them - your car is clearly not working correctly and they need to fix it.
Try to keep your cool. I know that your situation is terribly frustrating, but don't get emotional about it. Getting angry won't get you anywhere with them.
Here's what I would do. Visit the sales people. Test drive another Subaru model from about the same year as yours and compare it to your SVX. Make sure it's an AWD auto model. I guarantee that if that car is working correctly, it won't act like yours. Make an appointment with the service manager and show him the difference between the two cars.
I wish you the best of luck, and please keep us informed.
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