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Re: Re: subaruparts.com is awesome
Quote:
Originally posted by Mr. Pockets
My guess is that they can only get the generic-printed remote and don't want to fill SVX remote orders with those.
Thank goodness for that. I'd never accept one of those ugly things.
To quote the lady at subaruparts.com she talked to:
'Yeah, I'd be mad if I were you. Did you try sending us an email?'
Lady? Any time I've called the number (877-473-6200), I've gotten Scott Williams and Scott Williams only. If I don't get him, I get his voice mail. Scott's always been straight up with me. If he messes up an order, he lets me know. Usually, he'll overnight it at his expense if he screwed up. I hope their buying a new dealership doesn't translate into worse service for us.
Something else Scott told me, if you REALLY want them to pay particular attention to your e-mail, put URGENT (all caps) in the subject box.
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__________________
Randy Johnson
3rd Registered Member 02-21-2001
First Member to Reach 10,000 Posts
First to arrive at the very first Reading Meet
Subaru Ambassador
1992 SVX PPG Pace Car Replica 110+k
1993 White Impreza L 240+K miles
2001 Legacy Outback Limited Sedan 250+K miles
2013 Deep Indigo Pearl Legacy 3.6R 49+K miles
"Reading is my favorite Holiday"
Mike Davis -- at Reading VI
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