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Old 12-06-2002, 12:05 PM
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Aredubjay Aredubjay is offline
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Join Date: Feb 2001
Location: Owensboro, KY
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Registered SVX
From Gary Lang's web site:

Dealer Info:
"We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, online specials, need parts or service, "

Parts and Service:
"Our factory-trained service technicians have the experience and knowledge to ensure that the right service is performed on your Subaru. "

Perhaps you should explain to them that you had a less than "top notch customer experience," and, if their technicians were as well trained as they should be that they could tell the need between a valve and a solenoid.

Try writing a kind letter to the owner, explaining the circumstances and that you could realize how a "mistake" could have been made, but, you REALLY need your car fixed properly. Throw yourself on their mercy (if they have any) and show them a spirit of cooperation and possible compromise.
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3rd Registered Member 02-21-2001
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1992 SVX PPG Pace Car Replica 110+k
1993 White Impreza L 240+K miles
2001 Legacy Outback Limited Sedan 250+K miles
2013 Deep Indigo Pearl Legacy 3.6R 49+K miles

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