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Old 09-28-2003, 07:42 AM
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immortal_suby immortal_suby is offline
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Join Date: Feb 2001
Location: Greenville, SC
Posts: 5,835
Registered SVX
My dealer has warranted bearings on Kim's svx a number of times.
They were replaced by previous owner, then both went out shortly after and we had them replaced free. (dealer service warranty)
After the RR burned out again we agreed to pay for a new hub and the dealer covered bearing and labor. Have not had a problem on that side since.

Then the LR went out, replaced free again(dealer changed hands and techs in this time period) It then burnt out again within 1k miles. This time the service rep gave us a load of crap about it being an old car with alot of miles (130k?) until I got to talking to the tech who admitted that when he removed the bearing it was dry


I worked with the service guy on this one - he explained he wanted to warranty the bearing and understood the problem but it was above his head. He needed a customer complaint to get it done.

He gave me the number for the regional service rep (Whom we had met at a meet in GA - imagine the surprised look on the service reps face when you say that) Kim talked to them and in the end they warrantied the bearing and put in a new hub.

I threw in alot of talk about Nasioc, The SVX network, the Indiana 10th meet, the Subaru warehouse in georgia meet, etc. to let them know I was active in the subaru community and they would be hearing about this experience all over.

They came through - they renewed my faith in this dealership.

Interestingly though, I am nearing 200k miles on my svx without a bearing replacement ever.
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2015 BRZ Limited 6MT
92 Ebony LS-L ECUtune Stage2av1, Z32 MAF, 370cc injectors, TomsSVX intake, BontragerWorks 22mm RSB #003, HID Hi and Lo beams, OT endlink and bushing mods, PWR Aluminum radiator, Harvey's QC shift kit, 2.5" flowmaster 80 exhaust, 17" Michelin Pilot Sport A/S, Poly sway bar bushings, Slotted Bradi rotors, AFBeefcake powdercoated calipers, 97 grill, and a huge set of air horns. 300,000 miles and counting
92 Ebony LS-L. ecutune stage1v4, motorsport 1pc pulley. Garage Queen - sold to Dad in upstate NY 155,000 miles
19 Subaru Ascent Premium - -Hers !.
89 DL 4x4 little red wagon - a.k.a. The immortal suby. 275k R.I.P.
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