Please advise me via this thread OR with a private message the names/location/tel#? of any Subaru of America service/warranty types you have had dealings with in regards to warranty issues, especially as they relate to SVX rear wheel bearings.
I've got a (Western) Regional Service Manager in my sights, but I would much prefer to climb higher and higher in the organization with my complaint/premise:
The rear wheel bearings are (1.) either a design or a manufacturing defect, or, (2.) Subaru dealership service departments are unable to properly install replacement bearings. No matter how many times they try.
As a result I feel that SOA has at the very minimum a duty to the original purchaser of a new SVX to replace them for the life of the car. Perhaps, even, a reasonable mileage guarantee for repairs as it applies to subsequent owners?
I plan to take this as far as is needed and have not entirely ruled out a lawsuit/small claims action. I'd prefer to just make a total nuisance of myself but at a level that they can't just ignore.
Thanks in advance for your cooperation & consideration!
