I've been following this thread from the start, and I'm in general agreement with what Trevor has just said; most of the people offering advice and suggestions are looking to fix the problem, nobody is making any assumption that the software is bad or at fault till all else is checked.
I think you are on a wrong track here Michael and no need to get all fussed up.
Michael's offer of help is genuine and the offer of a new unit is magnanimous. If Shaun is willing I would like to make the following suggestion:
As moderator I can go in and take off the question reference to the S2V7 software in the thread heading. To my eyes that is only fair after Mike's offer to help, which I believe is genuine.
Shaun??
Joe
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