Quote:
Originally posted by SVXRide
Mike,
I think a well thought out letter to the Service Manager citing the number of miles since the repair - let's see, 14 months x 200 miles/month = 2800 miles...gee, think maybe Subaru corporate might think this isn't right? Make sure the letter is a certified one, so you'll have a legal record of them taking receipt of it.
If you don't get satisfaction after sending the letter, contact Subaru's regional office and give them the story.
-Bill
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Agreed. The letter with the bill and the mileage circled would be my route. Oh, and the addition of a number of CC's at the bottom of the page:
cc: The Better Business Bureau
The Fair Trade Commission
Subaru of America
PA Attorney General's Office