They are local for me... Tacoma WA. A year or two back they had pretty good people to work with. The problem is that they have had a turnover in personal since then and My last attempt to be a "customer" was a disaster! I bought a new subaru Legacy Wagon from them in 1990... before I learned better The dealership has always stunk. Even changed hands a couple of time since and it still stinks.
I buy parts from the Subaru dealership in Auburn WA Good people all around!
Keith