[dcarrb]

It's kinda like the Post Office: I've always been mystified by how folks complain about the service, when in almost 40 years of being a USPS customer I can't recall a single issue of consequence. Been lucky, I guess.

I've placed several orders with subaruparts.com over the past 10 years and, no, cannot recall a single issue of consequence. Can they be slow? Sure, at times. Shipping charges seem steep? Yeah, but well, it sure beats a 3+ hour round trip to a Subaru dealership, where I'd likely pay "full list" for whatever part I need (if it happens they actually have whatever part I need). I'm pretty sure my last order (SVX ball joints?) was shown as not in stock yet still arrived in about a week.

dcb