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Never ever give a collection agency any money. Never talk to them on the phone or supply any information whatsoever. Never let them tape record you. Just tell them the matter is in dispute and to never harass you again. They then have to leave you alone.
If necessary, take the phone company to small claims court. They will settle as providing an attorney is a pain and costly for them. As a corporation they have to have an attorney.
Good luck!
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