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That's exactly the sort of story I hear all the time from former and current AOL users, Phil. It's a shame. I mean, I don't want to use their service, but at the same tiem I know that it works well for many people. It's too bad that they fail so seriously in the billing / customer service department.
As for my previous post, I didn't mean to flame AOL users. If you use it, and it works well for you, that's great. I don't because it doesn't work well for me. End of story.
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