[SVX10]

Well, I thought it was bad enough that I had to leave my car there after being told it would be done in one day. Today, however, I experienced what you went through (to a lesser degree). Unfortunately, I tend to let people walk on me and I didn't stand up for myself like you did. I went to help my dad do some work this morning, and I stopped by my house and checked my messages this morning before going to Subaru to get the SVX. I checked the messages because the guy at Subaru told me he'd call around 10:00 to let me know what was up with the car. So, I check my messages. I had a message left at 11:30 from Subaru (good thing I wasn't waiting for them to call), and I knew it was bad when he asked me to call him. I was hoping he'd just tell me my car was ready. So I called him and he told me the bad news. The tech had been working on it for 5 hours that day and the price had jumped from $140 to, get this, over double that. To be exact, the final price was 133.57% higher than the estimate at a whopping $327.24 (BTW, that's a 40 hour week I have to work to pay for this stupid extraction). Apparently it took the mechanic that long to hollow out the stud, collapse it and remove the peices. I could be wrong, but he must've been using tweezers. This is where I should've maybe gotten tough and told him I would pay no more than $140, but I'm a pussy and I argured for about 5 minutes before paying the full bill. So, I had decided I wouldn't stop going there just because I liked the serivce guy (not the techs) and I didn't want to upset him, but now I say F*&# that. I'm never going there again and I will be skepticle of going to Subaru for service again. The service manager told me they had to specially find an angle drill to do the job. That's pathetic. I have an angle drill in my garage, but the Subaru service center doesn'??? I really feel that the job took so long because they did it wrong and didn't have the right tools. Anyway, I'm always trying to make sure I don't upset anybody, but I don't care in this case. So, what I would most like to do is get a shop manual and do everything myself from here on out. Does anybody know where I can get one? SOrry for the long post, just wanted to fill er'body in.