[b3lha]

Originally Posted by AvPPoW

I really doubt he hooked to the wheel, he probaby went through the wheel well and hooked to the front axle, the strap probably broke this.

Some tow truck drivers really are that stupid. One tried to winch our SVX onto the back of his truck. I wasn't watching him because I assumed he knew his job, then I heard the loud crack from under the car. WTF??? He had attached the winch onto a rear steering rod - which had bent to about 90 degrees and then snapped.

Anyway, the towing company insurance paid for the repairs and a courtesy car for the 3 months or so that it took to acquire the parts from Japan.

I think in this case too, Intellibomb should be able to claim from the insurance of the towing company. This should be the first option to pursue. Maybe the system is different in the US, but over here, the insurance company would send their own assessor to inspect the damage to the car. Then they would authorise the dealer to do the repair and charge it to them.