Quote:
Originally Posted by oregondave
Portland folks avoid at all costs TYLERS automotive in Tigard. Of course IDK why anyone on this board would ever consider taking their SVX to a shop that doesn't know dick about SVX's.
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Some of us do it all the time. We call them the " dealers"
Keith
Alignment is something I thought I needed to take to a dealer. Renton Washington Subaru has the equipment to do that... Some dealers don't. Right after I got my SVX I took the car to them to be sure it was aligned properly. It couldn't be aligned till they replaced the bad ball joints... $1,200.00. I bought a couple of new ones, not from them, went home jacked up the car and changed them myself. Cost $160 for both. Took a couple of hours to do the job but I only have a floor jack, probably all anyone would need!
Turns out that one had no wear at all and the other was insignificant. The boots were good too. The alignment was about $80, BUT, I could get a "lifetime warranty alignment for about $120.00.
I go for lifetime Guarantees a bit so I played their game. That was about 3 years ago****
a side note It is rare for any Subaru to need an alignment.
About ready to replace the tires a few months ago and thought I would take it back to Renton Subaru to play it safe. It was pulling to the right a little bit on the freeway in places and I had their "lifetime Warranty"!
Made the appointment and took it a in.
Got a free coffee and they were ready for me... they thought!!! At a glance, I am a pretty dumb looking old man. Almost 79 now and after my legacy was totaled, I walk a bit slow from the injuries. Called me over and shoved a $159.00 thingie in my face, saying I hadn't been in for some time and I needed a bit of stuff done. I explained to the jerk that I do everything myself and just needed one of my free alignments. He explained that the alignments were free with the lifetime warranty but for them to take a peek to see which way to turn the bolt, if needed, was $60.00. He shoving another thingie in my face that reaffirmed that fact!
My take on the situation actually drew a crowd.
They went along with me and there was "no charge"!!
They didn't have to realign it because the alignment was still "great", The frame was warped!
Of course it wasn't. Car was never in a major accident and getting a free rotation and balance from Costco got me good till I really needed new tires. They said my tires were still good for several thousand miles. A rare display of honesty in today's world.
Costco... no charge for the life of their tires.
Renton Subaru... THIEVES
Unless you actually knew me, you can't imagine how much fun I actually had with those Renton Subaru people. Probably not over yet... More fun may be on the way! I will get my $120.00 + sales tax back in small claims court.
Moral of the story... Most people on this form will not have the attention span to read this far. The good thing about that is that they
can't get their feelings hurt because I didn't say it about any of the people that do read this far and the ones that don't won't even know I wrote that about them!!!
Don't you just love life's challenges!!
Keith