Yes this was at Burt. I usually have had nothing but good service from them, but ended up getting a real jerk of a service advisor this time (one that the service manager even agreed was getting a lot of complaints).
However they had a record on the invoice saying it was in fact the same leak, hence I was upset. If they had told me last year this was a unfixable problem then I would have never have paid the $170. Hence they gave the refund.
