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I've never heard of one letting go in that manner from anyone I know, or that they knew, and told me about. Since I'm considered the car geek at work, I get all the "weird things happening to a car" stories.
Here's a short paragraph on assembly:
Reverse procedures to install, noting the following: Place a feeler gauge between speed sensors pole piece and tone wheels tooth face, adjust clearance on SVX models to .020-.039 inch. After clearance is obtained tighten speed sensor to backing plate.
From the looks of the one pic, the tone wheel beat the speed sensor pretty good before disintegrating. That implies improper fastening. That's something the shop my Dad used to own would have stood behind. If they won't fix it for free, then first I'd ask for the regional service manager to take a look. If that can't be accomplished in a timely fashion, then I'd pay for an independent mechanic to come take a look and render an opinion in front of the SM...then have it towed somewhere you trust, get lots of pics and go to court.
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