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Document everything, and write a letter to the owner of the shop. Add, at the bottom:
CC: Better Business Bureau
AZ Atty General's Office
U.S. Attorney's office
Federal Trade Commission
And any other "watchdog" groups you can think of. That usually gets their attention.
__________________
Randy Johnson
3rd Registered Member 02-21-2001
First Member to Reach 10,000 Posts
First to arrive at the very first Reading Meet
Subaru Ambassador
1992 SVX PPG Pace Car Replica 110+k
1993 White Impreza L 240+K miles
2001 Legacy Outback Limited Sedan 250+K miles
2013 Deep Indigo Pearl Legacy 3.6R 49+K miles
"Reading is my favorite Holiday"
Mike Davis -- at Reading VI
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